Privacy Policy

1. Introduction

Stackwriter ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

Personal Data: When you register for an account, we may collect personally identifiable information, such as your name and email address.

Photos and Videos: The App collects the photographs and videos you take or upload using the camera feature, along with associated metadata (e.g., timestamps, geolocation tags if enabled). These photos and videos are used exclusively for job site documentation and team collaboration purposes.

Audio Recordings: The App may collect audio recordings you create for job site documentation purposes.

Usage Data: We may collect information on how the App is accessed and used ("Usage Data"). This may include your device's Internet Protocol address, browser type, and other diagnostic data.

Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our App and hold certain information.

3. Device Permissions and How We Use Them

Camera Permission

Why we need it: Stackwriter requires access to your device's camera to enable you to capture photos and videos for job site documentation. This is a core feature of our App that allows you to document work progress, site conditions, and project milestones.

How we use it:

• The camera permission is used solely to capture photos and videos within the App
• We do not access your existing photos or videos without your explicit action
• Camera access is only active when you are actively using the camera feature within the App
• We do not record or monitor your camera usage outside of the App

When permission is requested: Camera permission is requested when you first attempt to use the camera feature. You can deny this permission, but doing so will limit your ability to use the core photo documentation features of the App.

Photo Library Permission

Why we need it: To allow you to select existing photos from your device to upload to job sites, and to save photos captured within the App to your device's photo library (if you choose to do so).

How we use it:

• Read access: To let you select photos from your gallery to upload to job documentation
• Write access: To save photos you capture within the App to your device (only if you explicitly choose to save them)

Audio Recording Permission

Why we need it: To enable you to record audio notes for job site documentation.

How we use it:

• Audio recordings are created only when you explicitly initiate a recording within the App
• Recordings are stored securely and associated with specific job documentation
• We do not record audio in the background or without your knowledge

Contacts Permission

Why we need it: To help you quickly find and invite team members by matching contacts in your device.

How we use it:

• We only access contacts when you explicitly choose to invite team members
• Contact information is used solely for team invitation purposes
• We do not store your contacts on our servers

4. How We Store Your Photos and Videos

Storage Location: All photos and videos captured or uploaded through the App are stored securely using Appwrite cloud storage services. Data is stored in secure, encrypted cloud servers.

Storage Duration: Your photos and videos are retained for as long as your account is active and the associated job or project exists. You can delete photos and videos at any time through the App, which will permanently remove them from our servers.

Access Control:

• Photos and videos are only accessible to authorized team members associated with your organization
• Access is controlled through role-based permissions within your organization
• We do not share your photos or videos with third parties except as described in Section 5

Security Measures:

• All data transmission is encrypted using industry-standard SSL/TLS protocols
• Photos and videos are stored in secure, access-controlled cloud storage
• We implement appropriate technical and organizational measures to protect your data

Data Backup: Photos and videos are automatically backed up to ensure data integrity and availability. Backups are stored in the same secure cloud infrastructure.

5. How We Use Your Information

We use the collected data for various purposes:

• To provide and maintain the App: Including core features like photo/video capture, job documentation, and team collaboration
• To organize and manage job site documentation: Photos and videos are associated with specific jobs and projects for easy organization and retrieval
• To enable team collaboration: Allowing authorized team members to view and manage job site documentation
• To notify you about changes to our App: Including updates, new features, and important service announcements
• To allow you to participate in interactive features: Such as team chats, job management, and photo sharing
• To provide customer support: Responding to your inquiries and resolving technical issues
• To gather analysis or valuable information: To improve the App's functionality and user experience (aggregated, anonymized data only)
• To monitor the usage of the App: For performance optimization and security purposes
• To detect, prevent, and address technical issues: Ensuring the App operates securely and reliably

We do NOT:

• Sell your photos, videos, or personal data to third parties
• Use your photos or videos for advertising or marketing purposes
• Share your job site documentation with unauthorized parties
• Use your camera or microphone in the background without your knowledge

6. Legal Basis for Processing Personal Data

We process your Personal Data based on:

• Your consent: When you grant permissions and use the App's features
• Contractual necessity: To provide the App services you have requested (e.g., job documentation, team collaboration)
• Legitimate interests: In operating, improving, and securing the App

7. Disclosure of Data

We may disclose your Personal Data, including photos and videos, in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of Stackwriter
• Prevent or investigate possible wrongdoing in connection with the App
• Protect the personal safety of users of the App or the public
• Protect against legal liability

We do not sell, trade, or rent your personal data or media files to third parties.

8. Data Retention

We will retain your Personal Data, including photos and videos, only for as long as is necessary for the purposes set out in this Privacy Policy. Specifically:

• Active accounts: Data is retained while your account is active
• Job documentation: Photos and videos are retained for the duration of the associated job or project
• Deleted content: When you delete photos, videos, or jobs through the App, they are permanently removed from our servers within 30 days
• Account deletion: Upon account deletion, all associated data, including photos and videos, is permanently deleted within 90 days
• Legal obligations: We may retain certain data longer if required by law or to resolve disputes

9. Data Security

The security of your data is important to us. We implement the following security measures:

• Encryption: All data transmission is encrypted using SSL/TLS protocols
• Secure storage: Photos and videos are stored in encrypted cloud storage with access controls
• Access controls: Role-based access ensures only authorized team members can view job documentation
• Regular security audits: We conduct regular security assessments and updates

However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

10. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access: You can access all your photos, videos, and personal data through the App
• The right to update or delete: You can update or delete your photos, videos, and account information at any time through the App
• The right of rectification: You can correct inaccurate personal information
• The right to object: You can object to certain processing of your data
• The right of restriction: You can request restriction of processing your data
• The right to data portability: You can request a copy of your data in a portable format
• The right to withdraw consent: You can revoke permissions (e.g., camera, contacts) at any time through your device settings

To exercise these rights:

• Use the App's built-in features to delete or modify your data
• Contact us at admin@stackwriter.co for assistance
• Adjust permissions through your device's settings

11. Service Providers

We may employ third-party companies and individuals to facilitate our App ("Service Providers"), including:

• Appwrite: Cloud backend services for data storage, authentication, and database management
• Cloud storage providers: For secure storage of photos and videos
• Analytics services: To understand App usage and improve functionality (using anonymized data only)

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. All Service Providers are required to maintain appropriate security measures and comply with applicable data protection laws.

12. Links to Other Sites

Our App may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

13. Children's Privacy

Our App does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. We will delete such information from our servers immediately upon becoming aware of it.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you an email notification (if you have provided an email address)
• Displaying a notice in the App

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Last updated: [Current Date]

15. Contact Us

If you have any questions about this Privacy Policy, including questions about how we use camera permissions, store photos and videos, or handle your data, please contact us at:

Email: admin@stackwriter.co

We will respond to your inquiry within 30 days.